PETALING JAYA: Honda Malaysia today announced that operations at the three Honda Service Central Hubs for Takata front airbag inflator replacement activities will cease on Dec 31 2016.
At the same time, the company also said it would provide more locations for Takata front airbag inflator replacement in the first quarter of 2017. Customers may visit any authorised Honda dealers to replace the affected Takata front airbag inflators.
Honda Malaysia will introduce a mobile caravan to provide further convenience for affected customers to replace the affected Takata front airbag inflators.
The mobile caravan will be going nationwide to provide on-the-spot replacements for affected customers and will be available 7 days a week.
To continue extending the number of locations and provide more convenience for affected customers to replace the affected Takata front airbag inflator, Honda Malaysia is increasing the operations of Mobile Hubs to three mall venues every weekend in the Central region, Johor Bahru, Kedah and Penang
until Mar 2017.
Details of the latest locations of the added Mobile Hubs at shopping malls will be available at www.honda.com.my and www.productrecall.honda.com.my.
Apart from that, the Honda Malaysia mobile teams will be visiting used car dealers and corporate companies for on-the-spot Takata front airbag inflator replacements at the Central region.
84 Authorised Honda Service dealer nationwide will continue mobilizing their associates to go door-to-door to approach affected customers at their premises until March 2017.
This exercise is to continue increasing the awareness and emphasis on the importance of replacing the affected Takata front airbag inflator to help expedite the free-of-charge replacement activity.
Replacement activities at the Mobile Hubs and Honda Family Road Trip do not require advance appointment.
As of Dec 28, Honda Malaysia has completed 71% replacement of Takata driver front airbag inflators and would like to reassure that the stock availability for Takata driver front airbag inflators is at 100%.
The stock availability for Takata passenger front airbag inflators is close to 70% by end of Dec 2016.
Honda Malaysia hopes to further improve the completion ratio for both the Takata driver and passenger front airbag inflators by providing more replacing convenience to affected customers.
Honda Malaysia will also continue to work closely with the Road Transport Department (JPJ) to approach current owners of affected Honda vehicles based on JPJ data.
Honda Malaysia continues alerting and informing customers of the importance of replacing the affected vehicle’s airbag inflators, via increased frequency of postings on social media and SMS blast.
Owners of Honda vehicles affected by the airbag inflator product recall are advised to immediately get their vehicles checked and parts replaced at any authorized Honda Service dealers, Service Central Hubs or Mobile Hubs as soon as possible.
For further enquiry on the Takata front airbag inflator replacement or to make an appointment for the replacement, affected customers may contact Honda Toll Free number 1-800-88-2020.
Customers can also check vehicles recall status by logging on to www.honda.com.my or www.productrecall.honda.com.my.
