KUALA LUMPUR: Around RM32mil worth of traffic summonses have been settled via the MyBayar Saman application and website since it was launched on March 25.
Bukit Aman Traffic Investigation and Enforcement Department (JSPT) director Deputy Comm Datuk Azisman Alias said a total of 291,157 summonses worth RM31.9mil were settled through the MyBayar Saman app.
"From March 25 until March 31, some 487,077 users have registered on the app and website.
"We also received 2,677 complaints through emails which have been rectified," he said when contacted on Friday (April 2).
DCP Azisman said the department is very delighted with the response shown by the public.
"The response has been very good. We hope the public will continue the MyBayar Saman app and website as well as the JSPT," he added.
Meanwhile, the JSPT said on its Facebook and Instagram pages on Thursday that there was a technical issue with regards to the MyBayar Saman website and app that ran from March 25 until 4am on March 26.
"It resulted in those making payments not receiving their receipts via email. We have since rectified the matter and since March 31, payment receipts have been sent via email in stages. We expect the process to be completed on April 2," the JSPT said.
Users can also check payment status on the history tab on the MyBayar Saman app and website.
"If any user has not received payment receipts after April 2, inform the JSPT via email at firstname.lastname@example.org. We appreciate the cooperation shown by the public," the JSPT added.