PETALING JAYA: BMW Motorrad Malaysia has introduced three new aftersales care programmes – The BMW Motorrad Engine Oil Inclusive, Service Inclusive and Warranty Extension for its new and existing premium motorcycle customers in Malaysia.
BMW Motorrad Malaysia is offering two programme options of three years (or 30,000km) or five years (or 50,000km) for its first ever Engine Oil Inclusive programme.
The programme offers regular engine oil services which also includes BMW ADVANTEC genuine oil and filter replacement for all new and registered BMW motorcycles dated under 10 years from first registration.
With Service Inclusive, customers are covered in terms of Valve Clearance Check, Fork Oil Check, Transmission Oil Change, Spark Plug replacement, Brake Fluid Change, Air Filter Change, CVT Belt Replacement, Fuel Filter Change and Rear Axle Oil Change.
The BMW Motorrad Warranty Extention programme offers an added extension of the manufacturer’s warranty after the expiration of the statutory warranty period, including corrective work repairs with BMW genuine parts.
The add-on programme can be purchased as an additional one-year or two-year package above and beyond the manufacturer’s warranty, which was raised to a standard of three years for BMW motorcycles registered from Jan 1, 2019.
The programme is available on offer for new and registered motorcycles dated 90 days from its first registration, but excludes the BMW Motorrad offering of the Roadside Assistance programme introduced earlier this year.
Harald Hoelzl, Managing Director of BMW Group Malaysia said, “A complete peace of mind ownership experience is the key to premium expression of a vehicle from the BMW Group. It is also how we differentiate ourselves to create value for our customers in the premium automotive industry.”
