Cycle & Carriage introduces Mercedes-Benz Star Mobile

By CARSIFU | 7 December 2018

KUALA LUMPUR: Cycle & Carriage Bintang Berhad has launched the Mercedes-Benz Star Mobile.

A first-of-its-kind in Malaysia, this new service offers customers best-in-class services with minimal wait time, conveniently at their doorstep.

The Mercedes-Benz Star Mobile, housed within a Mercedes-Benz Vito, is designed to give customers hassle-free maintenance services for theirMercedes-Benz vehicles.

The Mercedes-Benz Star Mobile is manned by two qualified technicians and fully equipped with the Xentry Diagnosis system, special tools and technician hand tools to perform off site repair and maintenance jobs.

The services include scheduled maintenance services, wiper blade replacements, key battery or infrared replacements and battery replacements right at a customer’s door step, without having to drive into a service centre.

Cost estimates are provided ahead of services including itemised costs for required parts and labour costs.

Customers can schedule an appointment with any Cycle & Carriage dealership within the Klang Valley to enjoy the Mercedes-Benz Star Mobile services.

The Mercedes-Benz Star Mobile operates daily (except public holidays), Monday to Friday from 8am to 8pm, and Saturday to Sunday from 8am to 1pm.

To book an appointment, customers can call their respective Cycle & Carriage service centres or directly call The Mercedes-Benz Star Mobile hotline at +603 – 6192 9200.

Cycle & Carriage is the pilot for the roll-out of the first Mercedes-Benz Star Mobile.

In celebration of the Mercedes-Benz Star Mobile launch, Cycle & Carriage is waiving the service fee for the first three months.

“Our customers are important to us, and we dedicate ourselves to continually learning and understanding their different needs and preferences. We aim to be a trusted dealer partner by translating our insights into innovative services and experiences that enhance the overall customer journey. The Mercedes-Benz Star Mobile is a shining example of a premium service that delivers greater convenience and peace of mind when it comes to caring for our customers’ cherished Mercedes-Benz vehicles,” said Cycle & Carriage Bintang CEO Wilfrid Foo.