Data released on repair times for Proton cars

By CARSIFU | 2 July 2018

KUALA LUMPUR: Motordata Research Consortium Sdn Bhd (MRC) has released detailed research data on repair times for Proton vehicles, following a partnership agreement that was signed with Thatcham Research and Proton Holdings Bhd last year.

The data provides the motor vehicle repair and motor insurance claims processing industry with accurate, vehicle specific repair times based on actual Proton vehicle models.

Steve Miller, CEO of MRC said, “With this data, the local motor insurance and vehicle repair industry can confidently produce accurate vehicle repair estimates using detailed vehicle repair information specifically for the local market. This will help improve transparency as well as provide better quality repair estimates guided by standard maintenance repair works”.

Appointed by General Insurance Association of Malaysia (PIAM) with endorsement of Central Bank of Malaysia (BNM), MRC provides and manages a national automobile parts price and vehicle repair times database for use in creating accurate and transparent motor insurance claims.

The Proton vehicle repair times’ data was generated using MRC’s research expertise, information from Proton and Thatcham Research’s Plaza system.

“Guided by this data, Proton dealers will be able to ensure that the correct repair process is stated and carried out for the damages incurred on the specific vehicles. The research data will also result in a more accurate calculation of the cost of repairing vehicles”, said Abdul Rashid Musa, CEO of Proton Edar Sdn Bhd.

The research area of the repair times included Mechanical, Electrical and Trim (MET) times, Panel times and Paint times.

The project was done by matching the actual measurements, vehicle parts and components using Proton’s technical drawings and Proton’s repair methods. Thatcham’s Plaza system was used to calculate, compile and provide data storage.

The nine models of Proton vehicles included in the research were the Exora, Savvy, Gen 2, Inspira, Subprima S, New Persona, Preve, Iriz and New Saga as well as the 48 model variants.

MRC’s research team and Proton’s team members from its Engineering, Research & Development and Body & Paint services departments collaborated on the research project.

The data was tabulated within six months and was released to approved claims system providers in April 2018 as well as to all insurance-approved vehicle workshops, insurance companies and motor loss adjusters in Malaysia.

“Our commitment at MRC has always been focused on helping to improve the motor vehicle repair and motor insurance claims processing industry. We will continue to introduce new technologies and critical information into Malaysia’s vehicle body repair industry”, said Miller.