The company says that it will begin deliveries during the relaxed Conditional Movement Order that's due to run until June 9.
To date, some 300 units of various D-Max pickup truck models were received prior to the implementation of the MCO to which the company says that it has concentrated its efforts at its Pekan assembly plant in Pahang and have them dispatched out soonest throughout the nation.
In addition, the company also made clear that prior to delivery, the vehicles will have been properly disinfected in order to ensure that both staff and customers are well-protect in accordance with the government’s call to effectively curb the spread of the coronavirus (Covid-19) virus in the country.
Customers collecting their new vehicles will be informed of the delivery dates by their sales advisor and be provided with an appointed time of the hand-over in order to avoid crowding or prolonged exposure in the outlet.
Isuzu vehicle owners whose vehicle warranties were to have expired during the MCO period will automatically enjoy a further 30-day extension from May 13 while those whose vehicles were also overdue for scheduled maintenance during this period will not have their warranty affected by the delay.
Customers intending to bring their vehicles in for service are advised to make prior appointments with their respective Isuzu Authorised Service Centres as each outlet is operating according to CMCO regulations in their respective states and are encouraging systematic social distancing by limiting the daily intake based on the capacity of the individual service facility and maintaining the minimum 1m distance.
To arrange for a viewing or test drive of Isuzu vehicles, prospective customers may make an appointment via Isuzu Malaysia’s Facebook page https://www.facebook.com/ISUZU.DMax.Malaysia/.
“While our customers do understand the circumstances for the delay, we empathise that during these trying times, our customers require Isuzu vehicles even more as these robust and versatile trucks play a key role in keeping them moving dependably and efficiently,” said Isuzu Malaysia chief operating officer Masayuki Suzuki.
Suzuki added that its Isuzu Delivery System has been revised to incorporate the recommendations of the Malaysian Government with regards to the current pandemic in order to create a safe and conducive environment for all.
Key protocols implemented by the company for its workforce include a temperature record of every staff member prior to the start of each working day.
There will also be the compulsory use of surgical masks, the practice of disinfecting all touch-points in the outlets three times daily while demonstration vehicles and customer vehicles are disinfected after each human contact.
All visitors to Isuzu outlets are also required to have their temperatures taken using an infra-red thermometer while hand sanitizing liquid and, if required, a face mask will be made available at all facilities.