New data services offered to Mercedes-Benz customers

By CARSIFU | 18 December 2018


STUTTGART: For the first time, Mercedes-Benz customers can grant data access to Mercedes-Benz data products to third-party providers. Mercedes-Benz is the first OEM to implement the Extended Vehicle and neutral server concept in full measure.

Daimler AG already offers various digital services for the networked vehicle today. The Extended Vehicle concept at Daimler AG fundamentally rests on three pillars: Remote Diagnostic Support, Mercedes-Benz Data and Data via Neutral Server.

As of December 2018, on customer request, access to vehicle fault codes are available to independent third-party providers in line with the European type approval regulations.

In this case Daimler will make all fault codes from the installed control units available to third-party providers for the use case "Remote Diagnostic Support" (RDS). This means that they can produce a remote diagnosis for networked Mercedes-Benz vehicles.

The consent of the Mercedes-Benz customer to purpose-defined data access by an independent third-party provider is mandatory, and is given via the respective portals, e.g. Mercedes me for digital passenger car services or Mercedes Pro for digital van services.

Mercedes-Benz customers can withdraw their consent to data transmission at any time in the respective portals. Customers therefore always have transparency about which third-party provider has consent for access to specific vehicle data, and can change their mind at any time.

 

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