Perodua Myvi production disrupted, around 3,000 customers affected

By CARSIFU | 20 August 2018

RAWANG: Perodua Myvi - the best-selling model from the local compact carmaker, has had its production temporarily halted due to a supply disruption at one of its vendors.

The disruption will result in some 3,000 customers not being able to register their new Myvi before the end of August.

“We wish to apologise most sincerely to our customers who have been waiting patiently for their new Myvi. We take full responsibility for this issue and are putting all the necessary measures in place to ensure that production resumes as soon as possible,” said Perodua Sales managing director Datuk Dr Zahari Husin.

He also added that the company's current priority is to deliver the new Myvi to its 3,000 customers who were originally scheduled to receive their cars before Sept 1, adding that the allocation for all Myvi orders before June 1 has just been completed.

“We fully understand and are deeply concerned with the frustration of the customers involved. As such, we are currently working on a suitable form of compensation for said customers and will get in touch with them very soon via our outlets,” said Zahari.

There has been a surge in demand for vehicles since the Goods and Services Tax (GST) rate was reduced from 6% to 0% effective June 1 , ahead of the imminent reintroduction of the Sales and Service Tax (SST) on Sept 1.

To date, over 68,000 Myvis have reached owners out of over 120,000 bookings collected since the hatchback was launched in November 2017 -  making it Perodua’s best seller throughout the year so far.

“We are working as hard as we can to remedy this supply disruption and resume Myvi production as soon as possible. That said, production of our other models are running normally and deliveries of our Axia, Bezza and Alza continue to be on track.

“We invite our valued customers to speak to our authorised sales advisers for more information on our models as well as the estimated delivery times of their Myvi,” said Zahari.

Perodua has sold an estimated 140,000 vehicles between January and July this year, representing a jump of nearly 19% over the 118,600 it sold in the same period last year.