Porsche offers automatic extension on warranties worldwide

By CARSIFU | 2 May 2020


ATLANTA: Porsche is now offering an automatic extension on new vehicle warranties worldwide.

The three-month extension will benefit owners of new vehicles with warranties set to expire between March and May 2020, thus ensuring customer mobility at a critical time.

For example, a warranty that would otherwise expire on May 15 will automatically be extended until Aug 15. The extension also pushes back the start and end dates of Certified Porsche Approved Warranties, if they were scheduled to start immediately after new car warranties in the same March-May period.

“We wish to help our customers as we work our way through this unparalleled situation together,” said Klaus Zellmer, President and CEO of Porsche Cars North America, Inc. (PCNA). “The purpose of a warranty is peace of mind, which is something we are happy to provide at a time when it is needed most.”

For US owners, the warranty extension is the latest in a line of initiatives driven by PCNA and Porsche dealer partners under the banner of “Porsche At Your Service” (PAYS). This new programme bundles online and home options, providing a seamless customer experience and access to mobility.

PAYS services include home pick-up and drop-off for maintenance and repair. While this offering has been available, PCNA is assisting an increasing number of Porsche dealers to adopt the solution for customers who may be concerned about coming to the dealership.

Additionally, digital retail programmes have been expanded to more dealer partners, allowing Porsche customers to complete the majority of the car buying experience online with home delivery available upon purchase.

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