SUBANG JAYA: Proton is recalling 6,342 units of Perdana units made from 2012 to 2018 over defective airbags.
The company is appealing to Perdana owners it has been unable to contact to bring their vehicles to authorised Proton service centres as soon as possible to have the Takata passenger airbag inflator replaced.
Affected cars are those built from 2012 to the end of August 2018.
Replacement of the inflator takes one hour and is performed free of charge
Other Proton models are not affected by the recall as those use airbags supplied by a different vendor.
The service fix is part of a global initiative for cars equipped with Takata airbags.
Proton started replacing the Takata airbags in affected cars from January 2019 in compliance with the Defect Information Report issued by the US National Highway Traffic and Safety Administration.
“Thanks to the joint efforts of our staff and dealers, Proton managed to contact our customers and have performed the airbag inflator replacement exercise. There are 6,342 units affected and as of Aug 18, our service outlets have replaced 5,625 units or achieve 87.5% completion,” said Proton Edar CEO Roslan Abdullah.
“The safety of our customers is of the utmost importance. However, we have not been able to connect with all affected owners due to obsolete or incomplete contact information. Therefore, we would like to urge all Proton Perdana owners who have not had their passenger airbag inflators replaced to call our service centres to book an appointment as soon as possible."
For more details, call Proton’s Customer Care Hotline, 1-800-888-398 or send an email to customercare@proton.com.
