Proton rolls out used car website

By RIZAL JOHAN | 12 November 2020


PETALING JAYA: Proton has launched its used car website - Proton Certified Pre-Owned (PCPO) - offering a convenient way to shop for used cars.

The website allows customers to browse through current stocks available at 36 dealers nationwide as well as quickly trade-in their existing car for great deals on a brand new Proton model.

As Proton’s sales grew in 2019, it became apparent that processing customer trade-in cars efficiently was key to maintaining the growth rate.

To facilitate this, Proton established a Used Car Management (UCM) division, which was tasked to grow a network of dealers to sell used cars alongside new ones.

From an initial pilot project comprising just eight Proton outlets, there are now 36 that feature the PCPO programme.

All of them needed to meet several qualifying criteria, both financial and physical, and agree to perform the necessary steps to prepare their trade-in stock for sale.

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For instance, each car undergoes a comprehensive 201-point inspection and is given a new battery, fresh engine oil and an oil filter too.

Other requirements for PCPO cars include being less than seven years old with less than 130,000km covered at the time of trade-in. They must also not have any flood or major accident damage that may affect their structural integrity.

“Proton's PCPO is the next step for the company to build a holistic ecosystem. As we continue to offer new and improved products, we also want to attract those interested in buying a used car and offer a quick and easy way for customers to trade-in their current vehicles," said Proton Edar CEO Roslan Abdullah.

"All our PCPO cars get an extended one-year warranty for the engine and transmission as well as a free service, redeemable up to six-months after the date of registration.”

Proton will also sell cars from other brands that have been traded-in via its PCPO website. In this instance, the vehicles do not receive an extended warranty from the company but will still be thoroughly inspected and repaired if necessary prior to being put up for sale.

“By offering high quality used cars, we hope to see a general lifting of prices for all our models, making it easier for customers to obtain competitive financing rates and raising trade-in values when they want to buy a new car,” said Roslan.

 

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