The effort covers all owners of Proton cars.
Proton will offer a 20% discount on selected parts as well as a 20% discount on labour charges for all customers affected by the flood who have lodged a police report regarding the incident.
Additionally, towing charges of up to RM200 as well as cleaning charges for the exterior and engine bay up to RM100 will also be borne by the company.
Proton Edar chief executive officer Roslan Abdullah said floods had affected thousands and struck hard especially in Selangor and Shah Alam where Proton is headquartered.
“Many of our customers have seen their homes and businesses damaged by flood waters and these extend to their cars as well.
“Therefore, Proton would like to offer a helping hand to get them back on the road and show our customers they are our main priority,” said Roslan.
He also said exceptional circumstances required an exceptional response.
“Proton will be working hard to ensure we can repair cars as quickly as possible and advise all affected customers to visit our authorised service centres to enjoy these benefits.
“Furthermore, our genuine parts are offered with a warranty so they can be assured of the quality of the repairs,” he said.
Roslan also said Proton's production lines in Shah Alam were lucky and spared from any flooding.
“However, more than 1,000 staff (members) have been affected so the company is mobilising Kelab Proton, an in-house social and well-being organisation for all staff, to create care packages and offer clean up assistance to them and their families,” added Roslan.
Those seeking more information can call Proton customer care line at tel: 1-800-88-8398.
