Under this option, the customer would not be accompanied by a Mitsubishi Motors sales consultant.
This option comes as the Klang Valley retains a strong buyer demand for the Triton Athlete pick-up truck and the Xpander seven-seater crossover.
However, with Covid-19 active cases still relevant, the company offers customers the option to experience the driving pleasure of a Mitsubishi accompanied by a sales consultant or unaccompanied.
Customers will need to visit MMM’s official website https://www.mitsubishi-motors.com.my/testdrive2u/ and submit a Test-Drive request.
Mitsubishi Motors will then contact the customer to verify and confirm the appointment and make necessary arrangements to deliver the test-drive vehicle to the customer’s preferred location.
Before handing the test drive vehicle to the customer, Mitsubishi Motors personnel will sanitise all touch points of the vehicle and provide product information.
The customer is then free to test drive the vehicle to an hour before returning it to the same location as its pick-up point.
MMM Shinya Ikeda said the company had to adapt its processes as the nation move towards the endemic era where living with Covid-19 and SOPs are the new-norm challenges.
“As a company, we adapt our business primarily to keep our customers safe. Hence we offer the unaccompanied test-drive option for a peace-of-mind shopping experience.
“This option will allow our customers to experience the Mitsubishi cars on their terms with limited contact,” said Ikeda.
Ikeda also said shopping for a new vehicle now is different than it was before the pandemic.
“At Mitsubishi Motors, we saw this as an opportunity to improve our customer’s experience and convenience. Through our Mitsubishi Online Showroom, customers can now learn about Mitsubishi vehicles, and they only need to fill up a form to schedule an appointment with our authorized dealers.
“We will then take care of the rest of the process right to delivering the Mitsubishi vehicle to customer’s doorsteps.”
In addition, customers who wish to schedule a service for their Mitsubishi may make a service appointment via the Mitsubishi Connect MY mobile app available for download via the Apple App store or Google Playstore.
For details, contact MMM’s Customer Careline at 1800 18 8161.
