MILTON KEYNES: Volkswagen’s We Deliver car-boot delivery service is now entering its trial phase in the UK with leading consumer delivery company Hermes.
Customers piloting the scheme will receive a text or email when one of their parcels arrives at the Hermes depot, giving them the option to have it delivered to their car.
Once they accept and authenticate themselves using their unique Volkswagen ID log-in, the courier is then able to see which packages have been converted to in-car deliveries.
The Hermes courier is given a single-use, time-specific digital access to open the car which can only be used by them, and GPS co-ordinates for the car are sent to the courier to carry out the delivery. Once successful, couriers provide photo evidence of the delivery and confirm that the boot is securely locked afterwards.
We Deliver is part of the Volkswagen We range of digital services which allows users to register their parked Volkswagen as a delivery location for a parcel or service with a courier or service partner being granted one-off access to the boot of the vehicle.
Once the Milton Keynes trial has been completed and feedback collated, the service will be rolled out gradually across the UK.
