Haval Malaysia offers mobile after-sales service convenience

By THOMAS HUONG | 5 December 2018

SHAH ALAM: Haval vehicle owners can now opt for convenient, on-site after-sales service as an alternative to visiting service centres.

Haval owners can set their location, pick a preferred time, and get services for their sport utility vehicles (SUVs) via a mobile app from Maxx ‘N Go.

As an official mobile service provider for Haval SUVs, services conducted will use Haval’s in-house brand of lubricants and original parts, all booked via the Maxx ‘N Go mobile app.

“We have chosen to include a mobile service provider like Maxx ‘N Go as a service option to help ease the burden on our customers when it comes to the maintenance of their Haval SUVs, without having to sacrifice their free time. Most importantly, our customer need not to worry about voiding their 7-year warranty, as our partner will be using Go Auto’s lubricant and following our Standard Operating Procedures (SOP) during service,” said executive director of Go Auto Group, Datuk SM Azli SM Nasimuddin.

Go Auto Sales Sdn Bhd is the exclusive distributor for Haval SUVs in Malaysia.

As part of the SOP during service, a free 15-point safety inspection is done.

The free 15-point safety inspection includes checks on the tyre tread and pressure, brake system, pedal operation in the brake and clutch, battery, wiper blades, and also fluid level such as brake fluid, gear oil, engine coolant, steering fluid and windshield fluid.

Initially, the Maxx ‘N Go mobile app is expected to help provide services such as engine oil change and breakdown assistance for 2,000 Haval customers in Selangor.