PETALING JAYA: Hino Motors Sales (Malaysia) Sdn Bhd (HMSM) recently concluded its yearly event, the 5th Hino Total Support (TS) Contest 2018, at its head office here.
The event aims to foster greater skills and knowledge among the dealers and uphold a level of excellence in the automotive commercial industry.
The contest saw the grand prize going to Lu & Sons Engineering Sdn Bhd, while second place went to Jong Seng Sdn Bhd, and third place to Soo Chuan Motor Credit Sdn Bhd.
The Hino TS Contest is a platform where all participants are given constant support in order to perform excellently in engaging customer-related programs.
Apart from that, these activities will allow all contestants to enhance their skills and knowledge in the automotive commercial sector.
The whole day event saw the participation of 38 companies from Hino’s authorized dealers nationwide with a total of 126 contestants.
The contestants are required to partake in the intensive briefing and training held at Hino Total Support Customer Center (HTSCC) in Sendayan, in order to give them optimal preparation prior to the actual contest.
HMSM has officially announced Hino TS Contest as one of the company’s traditions which consecutively gauges contestant’s competency, knowledge, and skills in the three main categories: Sales, Service, and Parts, including theoretical and practical practices.
“The key point of our message here today is to establish 'Trusted People of Excellence teams' with knowledge and highly skilled capabilities to reinforce our Hino Total Support Activity, and with the high level of pride and dignity, to represent customer satisfaction from all categories of Sales, Service and Parts”, said the Managing Director of HMSM, Ken Iwamoto.
