KUALA LUMPUR: Naza Kia Malaysia, the official distributor of Kia vehicles in Malaysia, has launched the Kia Service App to improve the brand’s aftersales service.
With the free app, Kia owners can now access appointment schedules and call back history as well as receive special offers and service updates.
Available on IOS or Android mobile devices, Kia owners only need to follow three simple steps to get the app running.
They would first need to download the app on Google Play or the App Store. After the download is complete, they must select ‘Malaysia’ as their country. Finally, they have to click ‘Join Us’ and register their information. This service is available for all Kia models and across Naza Kia Malaysia’s nationwide network.
“Free and user-friendly, the Kia Service App is our latest step in providing quick, easy and convenient Family-like Care for all Kia owners as part of our customer retention programme in order to deliver quality customer service,” said Naza Corp Holdings group chief operating officer (automotive group) Datuk Samson Anand George.
“Kia has implemented this Service App globally and across Asean to further improve and ultimately enhance the Kia ownership experience. Kia owners have vibrant lifestyles and are always on the go.
:The Kia Service App is our way of staying connected to our customers for all their wants and needs. We are confident that this efficient and reliable service app will meet customer expectations,” he said.
