PETALING JAYA: PLUS Malaysia Berhad (PLUS) has advised all motorists to go cashless and use Touch ‘n Go after the travel ban on inter-state and inter-district was rescinded.
Its managing director, Datuk Azman Ismail, said Covid-19 was still prevalent in the community which is why all customers need to top up prior to entering the highway at over 13,000 Touch ‘n Go reload facilities at petrol stations, malls and convenience stores and bank ATMs to ensure there is sufficient balance to reach their destination safely.
"This simple pre-emptive act of contactless and cashless transaction will help in flattening the curve as transmission of the coronavirus can be avoided.
“In addition, PLUS encourages highway customers to travel responsibly during this pandemic situation.
"They can check out their destination status from Covid-19 perspective before they start their journey," he said, adding that the information can be obtained from the National Security Council (NSC) or MySejahtera Apps.
He urged the public to adhere to the standard operating procedures (SOPs) such as wearing facemask, physical distancing, using hand sanitisers and temperature taking as well as registering with MySejahtera for contact tracing when stopping at any of the rest and service areas, overhead bridge restaurants and laybys.
He said as Malaysians plan for their highway journey, PLUS remained committed to providing customers a safe and comfortable travel experience.
"Many have downloaded the PLUS app which easily allows one to plan their journey and know the toll rate at their destination.
"It also provides a pre-order function to pick up one's favourite dish at selected R&Rs along the journey," he said, adding that in case of any emergencies, the PLUSRonda patrol unit can be summoned for assistance with a push of a button within the app or call 1800-88-0000 PLUSLine for help.
He said the PLUS Unique Texting Realtime Interface or PUTRI - the first Artificial Intelligence Highway ChatBot - would also be on hand to answer all highway enquiries.
"The journey along PLUS' 1,130km highway is served by 17 sections under four regions with a total of 572 PLUSRonda and highway safety crew on site to ensure the journey is safe and comfortable.
"With 29 rest and service areas and overhead bridge restaurants and 50 lay-bys, highway customers have the choice to take a journey break, refresh, rejuvenate and continue their journey after enjoying the F&B offerings by over 600 PLUS business partners," he said.
