PETALING JAYA: Naza Quest Sdn Bhd marked another milestone with its new parts centre that was recently opened at the Chevrolet Malaysia headquarters in Shah Alam.
With a space of 10,000sq ft, Naza Quest will hold up to more than RM5.5mil worth of Chevrolet spare parts in stock comprising over 55 thousand line items.
The parts centre will cater to all existing Chevrolet owners in the country which amount around 24,000 units as at end 2014. The new parts centre is expected to shorten delivery time of parts to all Chevrolet 3S centres and spare part dealers nationwide.
With an increase in sales expected for 2015 and beyond, the centre will be able to address the concern of parts availability which will lead to greater customer confidence in the Chevrolet brand.
“With our parts sales growing between 25% and 30% in the past years and expected growth rate to sustain in the next few years, we see the need and potential for the setting-up of this new facility,” said vice president 1 of Naza Quest Sdn Bhd, Thoo Ai Wuen.
“The opening of this centre is very much in line with our intention to grow the brand and to achieve a higher level of customer satisfaction in after sales support," she added.
Also present at the launch was vice president 1, special group function, chairman’s office, Naza World Corporate Services, Chris Lee; and head of after sales, Naza Quest Sdn Bhd, Suhaini Misnan.
The parts centre is also expected to carry additional parts in the coming months as Naza Quest seek to introduce more models to enhance its current models line up in Malaysia.