The results are strong evidence of the fundamental shift in consumer attitudes in favour of environmentally friendly cars.
In the poll, which was carried out in November 2020 with over 2,000 respondents, 91% said “no thanks” to replacing their EVs with a petrol or diesel vehicle; and in stark contrast less than 1% were hankering for a return to fossil fuels. Nine per cent said they were not sure.
The majority of respondents were first-time EV drivers, with 73% stating their current vehicle was their first EV, and 52% making the purchase within the last year.
Driver satisfaction was notably higher for both battery electric and plug-in hybrid vehicles, with EV drivers reporting a satisfaction score of 91 out of 100 (BEV 92, PHEV 84), compared with only 72 for petrol or diesel vehicle ownership.
The data overwhelmingly shows the positive impact of the EV experience on drivers who may have become accustomed to loud, inefficient, and dirty fossil fuel vehicles.
EV models which received the highest satisfaction scores included: the Volkswagen ID.3, Kia Niro Plug-in Hybrid, and BMW 3 Series saloon (all 100); Tesla Model 3 (96); Kia e-Niro (96); and the Hyundai KONA electric (94). Nearly all the models, including popular ones such as the Renault Zoe (92) and Nissan LEAF (90), also achieved high levels of driver commitment.
The survey results come at a time of record-breaking sales for the electric vehicle industry in the UK. Latest industry figures show that for the year-to-date 9.7% of all new car sales had a plug, compared to 3.2% in 2019, and 1.1% in 2015.
“Our latest poll shows the strong and enduring impact of switching to a clean car," said Zap-Map co-founder Melanie Shufflebotham. "The evidence in favour of electric vehicles grows more compelling with each one of our surveys, even in a year as disruptive as 2020.
“The challenge for the automotive industry is to take advantage of the opportunities that EVs present, not only in terms of the rapidly expanding range, but also ensuring that sales staff are knowledgeable enough to present the benefits to their customers."
Zap-Map offers mapping service that helps EV drivers locate available charge points, plan longer journeys, share updates and pay for charging on participating networks.
As of December, Zap-Map features over 20,000 charge point devices in the UK at 13,200 locations. This is an estimated 98% of all public chargers, of which 70% receive live availability status updates every 5 minutes direct from the network.
