High-touch areas are touchpoints located at fueling areas, Shell Select and facilities areas that are often exposed or used by customers.
Sanitisation - Every hour, these high-touch areas such as petrol pumps, fuel nozzles, pin pads, dispenser air balancers, door handles, pay windows, cashier area, tissue dispensers, switches, taps and sinks are disinfected.
Food and Store Safety - Deli2go, Select and 3rd party food brands:Shell has implemented a take-away only or delivery orders during this time.
Shell is also conducting hourly sanitization of all customers’ touchpoints including coffee machines touch screens, Deli2go countertops, pastry thongsand showcase handles.
Restrooms Cleaning Frequency –The frequency of cleaning for Shellrestrooms has been increased to every hour with steps to ensure water and soap are always available.
Social Distancing Markers at Stations – Social distancing marker will be placed in the stores, pay window area and Social Distancing poster at the store entrance.
Shell Malaysia Trading Sdn Bhd and Shell Timur Sdn Bhd managing director, Shairan Huzani Husain said, “Safety and cleanliness of our stations is most important to us. We want to give our customers a peace of mind when they are at Shell stations."
Shairan Huzani Husain also adds that “We have more than 10,000 site staff helping us ensure our stations continue to operate. These are our “site heroes”.
Site Staff - Part of the safety efforts also includes tracking and monitoring the health of all Shell site staff, including the checking of their temperatures before the start of every shift.
Shell site staff are fully equipped with face mask, nitrile hand gloves and comply to the social distancing to ensure their health and safety is taken care of.
Shell urges all customers to remain vigilant in practicing meticulous safety habits such as use hand sanitisers frequently while at the stations.
Shell also advises all customers to remove all gloves or plastics to avoid static contact while refueling.
