PETALING JAYA: Sime Darby Motors Malaysia (SDM Malaysia) has teamed up with SpareXhub in an effort to further improve online experience with added avenue for customers to buy genuine spare parts at competitive prices.
SDM Malaysia’s Retail and Distribution arm managing director Jeffrey Gan said car owners, especially those whose vehicles no longer have manufacturers’ warranties, could now have peace of mind when buying genuine spare parts from SpareXhub in a market saturated with original equipment manufacturer (OEM), aftermarket and used parts.
“This collaboration is a good example of how we consistently innovate and leverage on technology partners to enhance the customer journey, especially in the face of the current pandemic limiting in-person experience.
"It is also in line with our digital transformation plan to have end-to-end digital solutions by allowing contactless orders, payment and delivery, for an improved customer experience," he said.
Gan also said the digital transformation in the automotive industry was certainly opening up new opportunities for the company.
"This collaboration will not only expand our digital outreach to customers with selected post warranty models, it will also cater to stockists and independent workshops who register on the online store at www.sparexhub.com,” he said.
The collaboration with SpareXhub, a genuine spare parts e-commerce platform owned by ACS Pentas (Asia) Sdn Bhd gives customers the ability to source, order and buy original automotive spare parts of their preferred brands via a one-stop contactless platform from the comfort of their home or office, and at unbeatable prices.
Besides the benefit to customers, SDM Malaysia stands to gain operational efficiency by freeing up warehouse space and better management of parts inventory by increasing stock turnover and reducing obsolescence.
