Auto Bavaria offers door-step car service
By CARSIFU | 03 March 2020PETALING JAYA: Auto Bavaria, the largest authorised dealer representative for the premium automaker BMW in Malaysia has launched a first-of-its-kind service for BMW vehicle owners, enabling their cars the service convenience of at their door step, by just booking for their service needs and necessities through Auto Bavaria mobile app.
The Auto Bavaria mobile application enables customers to book their service appointments, check their vehicle service history, view the service progress, and make payments – all in one application.
It also has a special ‘track & chat’ feature to track the location of the i-Service vehicle and chat with technicians to monitor the progress of their vehicle being serviced.
Customers can direct the i-Service vehicle to a location closest to them - be it at home or at the workplace within 40 kilometres radius from Auto Bavaria dealerships - to perform scheduled maintenance services including oil change, brake pad change, tyre change, tyre balancing and battery change.
Every i-service vehicle is equipped with the latest tools and equipment, manned by experienced and qualified technicians using only BMW genuine parts.
“Quality, efficiency and innovation are the three cornerstones of our vision in providing first-class and uncompromising aftersales service to our customers. Auto Bavaria i-Service is a testament to our commitment in delivering greater convenience, innovative solutions and peace of mind when it comes to caring for the needs of our customers, and in preparing ourselves for the future of automotive ownership experience,” said the managing director of Auto Bavaria, Vi Thim Juan.
Customers can be assured of receiving cost estimates, including itemised costs for parts and labour beforehand.
Auto Bavaria i-Service will roll out with three i-Service vehicles initially, to cater to prime areas in Klang Valley within 40 kilometres radius from Auto Bavaria dealerships, with plans for expansion in the near future.
The Auto Bavaria i-Service operates six days a week except public holidays, between 9am and 5pm from Monday to Friday, and 9am to 12pm on Saturday.
For more information, call Auto Bavaria Customer Care at 1300-133-338.
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Autos BMW
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