KUALA LUMPUR: BYD Sime Motors has made available its digital service booking which results in making service scheduling faster, easier and more convenient.
Through the Sime Motors' OneGo App, BYD owners can now easily arrange vehicle servicing and repairs, select their preferred service centre and service advisor, and confirm appointments – all without a call, message and long waiting time.
BYD owners who book service appointments via the OneGo App will be enjoying a RM50 discount from today till Dec 31, 2026.
The OneGo App displays real-time availability, allowing owners to select their preferred date and time and confirm appointments instantly.
Owners can also choose their preferred service centre and service advisor.
To start using the app, owners can select their registered vehicles, enter the current mileage and include specific notes for the technical team.
A confirmation email, with complete details of the scheduled visit, provides additional peace of mind.
Sime Motors managing director, Southeast Asia Jeffrey Gan said, "At Sime Motors, we believe that a premium ownership experience extends well beyond the vehicle handover. As our customer base grows, we remain committed to strengthen our aftersales capabilities to amplify smart care for electric vehicles."
"Digital solutions that prioritise BYD owners’ unique requirements and convenience ensure that each one has the opportunity to enjoy a seamless, reassuring journey throughout the vehicle's lifetime.”
Managing vehicle care is now easier with the OneGo App.
Once their confirmation email arrives, BYD owners can add their service appointment to Apple or Google Calendar with a single tap.
Owners can also check upcoming bookings, reschedule when plans change and review their last service date in the app.
The BYD aftersales ecosystem comprises 33 aftersales facilities and 16 body and paint centres nationwide and is complemented by an extensive network comprising 45 sales and marketing outlets.
