HONG KONG: Carro has unveiled its latest flagship space at BMW House in Hong Kong.
Spanning over 42,000 sq ft, Carro at BMW House is more than just a retail space.
Carro, Asia Pacific's largest and fastest-growing online used car platform, said the three-storey space in To Kwa Wan, in collaboration with German vehicle manufacturer BMW and Chinese EV (electric vehicle) manufacturer XPeng, is positioned to be a premier hub for used cars.
It is also home to Carro's extensive ecosystem, bringing its retail and aftersales arm Carro Care under one roof.
The 7th and 8th floors are designed as an experience centre where customers can browse its inventory including luxury and continental rides, as well as experience the Carro touch and hospitality.
Meanwhile, customers can head to the 5th floor for dedicated aftersales services by Carro Care, including pre-MOT inspections, maintenance services, and refurbishment work for a large range of cars, including NEVs (new energy vehicles).
"We hear the criticism of the used car industry in Hong Kong – poor aftersales service, lack of transparency and inaccessible locations. At Carro, we're confident of changing that perception," says Carro co-founder and group CEO Aaron Tan.
"We've put our roots in our brand new home at BMW House and have invested heavily into equipment and technologies that will allow our customers to enjoy top-notch retail and aftersales services under one roof."
"Our investment in technology and commitment to quality and transparency is our way of telling customers that we're here for the long haul. At the end of the day when it comes to buying and selling cars, we want our customers to say: our choice is Carro," he said.
Carro celebrity ambassador Moses Chan was also at the event.
"I am incredibly honoured to be Carro's first celebrity ambassador," says Moses Chan. "This is such an exciting opportunity for a car enthusiast like me and I look forward to the many possibilities together."
"Carro is the expert when it comes to all things automotive - from buying and selling to servicing, financing and insurance – that's why I, and many customers across Asia Pacific, trust them."
Visit the new Carro showroom at 163 Ma Tau Wai Road, To Kwa Wan, Kowloon.
