KUALA LUMPUR: Chery Auto Malaysia clarifies that a recent viral incident which took place yesterday on the New Klang Valley Expressway (NKVE) was due to an accident and not component failure.
The company in a statement said they are aware of an accident involving a Chery brand vehicle and clarified that the damage to the front bumper and detachment of the wheels were a result of the accident and not due to a failure of the vehicle’s component parts.
"Our team has already established contact with the customer involved and is providing the necessary assistance.
"We understand that the incident may have raised concerns among our customers and prompted public speculation.
"Chery Auto Malaysia urges the public to refrain from sharing unverified information, as this may cause unnecessary concern among road users and contribute to misinformation. The safety and well-being of our customers remain our utmost priority," the statement read.
Those concerned may contact Chery Careline at 03 - 9388 0888 for any enquiries or assistance.
