KUALA LUMPUR: Following Chery Auto Malaysia's (CAM) recall of its B-segment Omoda 5 sports utility vehicle (SUV), Indonesia has now followed suit.
The issue surrounding a batch of Omoda 5 saw several vehicles experience or could potentially experience a rear axle failure, which has now affected the China-based automaker's operations in Indonesia.
Chery Sales Indonesia issued a recall for 420 vehicles on May 14 after identifying them as potentially affected by the same problem.
Earlier this month, CAM identified that a total of 60 Omoda 5 SUVs in Malaysia assembled with the affected parts that were produced on Aug 15, 2023.
As a precautionary measure, the company decided to "cast a wider net" by implementing a special service campaign to inspect the affected units with rear axles produced from Aug 14 to 17, 2023.
This brings the total number of units affected to 600.
The investigation began when a local customer reported the issue on social media which led to a thorough investigation by CAM.
The automotive company narrowed down the cause to a miscalibration on a vendor's welding machine during a facility upgrade.
A dedicated website (https://www.chery.my/chery-
Malaysia was the first country to discover the issue surrounding the Omoda 5's rear axle and on May 12, CAM's swift action allowed them to announce via social media that they had successfully contacted all 60 affected customers.
Appointments have also been scheduled for them to visit their nearest service centre for replacement parts.
The company also said they will be updating the progress of the 540 detailed inspections this week.
