KUALA LUMPUR: Etiqa’s top premier panel workshop, Eurozone Automobile Sdn Bhd, recently earned the recognition of being named Etiqa’s very first Super Premier Workshop.
In addition to being a top performing workshop, it met the stringent criteria set by Etiqa which includes fast repair time averaging 14 days, and high customer rating of 5 over 5.
They were also able to assist their customers in securing claims approval in just 30 minutes for claims below RM30,000.
Equipped with the latest and most advanced equipment and tools, Eurozone Automobile repairers are able to offer customers the best diagnostic services, vehicle servicing, electrical and mechanical repairs.
Only genuine approved parts are used, as well as eco-friendly paint material, top-branded lubricants and motor oil.
Eurozone Automobile’s highly skilled technicians are also fully qualified to work on all car models, using updated equipment to keep the vehicle in excellent condition.
While the vehicles are being attended to, customers are able to enjoy the facilities available there, which include a café, gym, an entertainment centre, as well as a prayer room.
In a joint statement, Etiqa General Takaful Bhd CEO Shahrul Azuan Mohamed and Etiqa General Insurance Bhd CEO Fukhairudin Mohd Yusof said:
“We are very excited to introduce our customers to Eurozone Automobile, the very first Super Premier Workshop. This is an initiative to take Etiqa’s promise of Fast & Easy services to our customers to a whole different level."
Eurozone Automobile owner Ong Chee Eng said the workshop was honoured to be categorised as an Etiqa Super Premier Workshop.
"We have always put the needs of our customers first, offering them first class service from start to finish, and ensuring that their experience with us is smooth and hassle free.
"Our workshop is also equipped with the latest equipment and tools so that even the vehicles receive the best care,” Ong said.
Etiqa’s Head of Claims Care Muhammad Azlan Noor Che Mat said a Super Premier Workshop is no ordinary workshop, as it is modelled to provide customers an exceptional claims and service experience.
"We have set very high standards for this category of workshop, and our vision is for our panel Premier Workshops to reach the ranks of the Super Premier Workshop so that we can bring a new standard of Fast & Easy service experiences to more people across the country.”
For details on Eurozone Automobile, Etiqa’s panel Super Premier Workshop, visit www.etiqa.com.my.