Goodyear Malaysia improves on 'Worry Free Assurance' benefits

By CARSIFU | 11 August 2022

KUALA LUMPUR: Goodyear Malaysia has recently launched its new and improved Worry Free Assurance (WFA), promising greater peace of mind for all Goodyear tyre users.

The new WFA programme is now available for all customers who buy any new Goodyear consumer tyres without a minimum purchase.

Customers who participate in the programme will receive three new benefits:

> 1 Year Road Hazard Warranty
For a period of one year starting from the date of purchase, customers are eligible for a free 1-to-1 exchange if tyres are damaged beyond repair by road hazards such as potholes and/or sharp objects that occurred during normal driving.
The tyres should have a tread depth of 5mm and above for the exchange.
This new feature is an extension of the previous WFA with a six-month coverage with a minimum tread depth of 6mm.

> 2X Free Tyre Safety Check
The new WFA programme ensures customers’ tyres are in optimal condition by providing two free tyre safety checks.
Customers may return to the original Goodyear Autocare centre where they purchased their tyres for the two free safety checks on the sixth and 12th month from the date of purchase, giving customers additional peace of mind while driving.

> 5 Years Warranty
Goodyear Malaysia has updated their terms and condition where the five-year limited warranty will cover five years from the date of purchase stated in the original invoice, instead of from the manufacturing date on the tyres.
However, in the event that the original invoice is not available, the limited warranty will cover the tyres from the date of manufacturing instead.
Under this warranty, Goodyear also covers manufacturing defects in workmanship or materials used.


Goodyear has also made it easy for customers to sign up for the warranty in three steps.

1. Buy any new Goodyear consumer tyres from Goodyear Autocare or participating outlets.
2. Receive invoice and WFA card from Goodyear Autocare or participating outlets.
3. Register the purchased tyres on to activate their WFA, by uploading your receipt and WFA card number.

Customers who intend to claim the free 1-to-1 exchange or conduct the free tyre safety check must provide both their WFA card and purchase invoice at the participating outlets.

Should the WFA card be missing, customers can print out the WFA online registration instead.

Goodyear Malaysia managing director Alex Ng said more cars have returned to the road after the Government announced the endemic phase of Covid-19 in May.

“As such, we want to encourage our customers to be aware of their vehicle tyre’s health so they can drive with peace of mind. As an advocate of on-the-road safety, we believe the new Worry Free Assurance programme will help our customers stay safe and have an enjoyable drive for the long run,” he said.

For additional information on Goodyear’s Worry Free Assurance programme, visit or follow Goodyear Malaysia on Facebook and Instagram.