(From left): Tham, Kong, Vi and Moo.
KUALA LUMPUR: Extended warranty service provider Guard My Ride Sdn Bhd (GMR) has teamed up with used car dealer Sime Darby Auto Selection to provide its service.
Set up in 2015, GMR provides an extended warranty service for used and reconditioned cars in Malaysia.
Through the partnership with Sime Darby Auto Selection, GMR said it is offering an exclusive comprehensive warranty service package tailored to Sime Darby customers.
Present at the announcement were Guard My Ride CEO Jonathan Tham, RHB Insurance Bhd managing director Kong Shu Yin, Sime Darby Auto Selection managing director Vi Thim Juan and its general manager Moo Jin Yew.
Among the conditions to quality for coverage, used cars must not be more than 8 years old and mileage is not more than 140,000km at point of purchase of coverage. There is a RM15,000 limit per claim, on total aggregate up to RM100,000.
GMR said it sets itself apart from rivals by offering a high level of efficiency and transparency when processing claims. It promises an approval for claims within 48 hours subject to submission of full documentation.
GMR works with RHB Insurance to process claims. It said it is able to ensure that customers get to claim up to the full amount within the warranty service, inclusive of both parts and labour.
GMR has recently set up its own workshop chain in the Klang Valley as a means to provide a higher standard of car servicing and maintenance across the country.