Mazda in UK launches photo-based accident damage estimation service

LONDON: Mazda in the United Kingdom has launched a new photo-based accident damage estimation service that allows Mazda drivers to receive a fast quotation for a repair without having to visit a bodyshop.

Designed to offer maximum convenience and peace of mind, the service is easily accessed in the ‘Accident & Repair’ page on the Mazda customer website.

When damaged has occurred, Mazda drivers can now follow the simple guidelines via the new Accident Damage Repair portal to report damage and get an estimate if they are unsure about proceeding directly through the insurer.

From there, the customer is invited to upload a selection of photographs to allow their nearest Mazda Approved Accident Repair centre to assess the severity of the damage and provide a free no obligation quote for the repair.

“A customer can, at any time switch to use their insurer should the repair be significant, however with the launch of the new Accident Damage Repair Portal we’re able to provide our customers with the relevant knowledge in advance to help make that important decision.” explains David Wilson-Green, Customer Service Director at Mazda Motors UK.

Adding, “Any repair is possible, from annoying car park dents to major damage, and every customer can be reassured that their car will be repaired by Mazda trained bodyshop technicians using Mazda genuine parts to ensure it is returned back to the original factory standard.”

The new Accident Damage Repair portal forms part of a range of accident aftercare services offered by Mazda to ensure UK customers are able to quickly get back on the road with repairs at the highest standard.