STUTTGART: The web-based Mercedes‑Benz Fleet Pilot platform offers commercial customers a ready-to-use solution for efficient fleet management.
Mercedes‑Benz Fleet Pilot delivers real-time data and consolidates all relevant fleet key figures into clear dashboards, graphics, and tables.
Fleet managers gain maximum transparency, providing the foundation for process optimisation and cost reduction.
Useful services such as precise location tracking, detailed route display and early maintenance alerts can be booked flexibly.
The Mercedes‑Benz Fleet Pilot has replaced the “connect business” portal. Existing users were gradually migrated free of charge to the new portal.
New customers can test Mercedes‑Benz Fleet Pilot free of charge with their own fleet vehicles until the end of the following month after registration.
The fleet portal is currently available in Germany, Austria, Switzerland, France, Italy, the United Kingdom, Belgium and the Netherlands.
The expansion to additional European markets is planned.
A vehicle retrofit is not necessary to use Mercedes-Benz Fleet Pilot.
The corresponding communication module is installed in Mercedes‑Benz vehicles ex factory.
The fleet portal offers multi-brand compatibility, thus also serving mixed fleets. Currently available manufacturer brands and services can be viewed directly on the portal.
Mercedes‑Benz Fleet Pilot is accessible via the Mercedes‑Benz website.
New customers first create a Mercedes‑Benz ID and a Mercedes‑Benz company profile, after which the fleet can be connected, and users can be added.
With Mercedes‑Benz Fleet Pilot, users gain access to four extended services that can be independently activated flexibly at vehicle level.
The “Tracking & Geofencing” service provides precise information about vehicle location.
Customers can create customisable geofences (a virtual boundary defined on a map that triggers an alert or action when a vehicle enters or exits the specified area) for vehicle groups and gain insight into all relevant events.
Access to historical data offers additional analysis options for secure and efficient fleet management.
The detailed “Trip List” further optimizes fleet usage: Trips can be recorded, routes analysed via “Snail Trail” on the map, and filter and search options can be used for targeted insights.
For efficient processes, the data can also be easily exported. The “Vehicle Status” service enables proactive maintenance, increasing fleet vehicle uptime and reducing costs.
If, for example, the brakes are wearing out or a service is due, the system indicates the need for action.
Clear warning notes and filter functions facilitate fleet monitoring and save valuable time.
With the help of the “Efficiency & Trends” service, customers receive visualisations of average fuel and electricity consumption, as well as mileage.
