The new service centre, which began operations in August this year, is located at Port Klang’s Lingkaran Sultan Mohamed 2 and spread on a total area of 91,000 sq ft, offering ample parking spaces both for vehicles to be serviced and for stock of new vehicles to be delivered.
A 2-storey building and the workshop takes up 21,000 square feet, with a customer lounge area within the building that provides complimentary refreshments and wi-fi connection to drivers and customers waiting for their vehicles to be serviced.
Equipped with six service bays that can service up to 12 vehicles at any one time and all the necessary equipment to provide the highest level of service and repairs including a MAN Cats III Diagnostic system and air-conditioning servicing, the new service centre is also fully compliant to all the standard operating procedures (SOPs) required by the authorities for the prevention of the Covid-19 virus.
“Simplifying business for our customers – by making business processes easier and more effective for them, remain one of MAN’s chief goals despite these challenging times. This new service centre will enable us to be closer and more accessible to our customers, on top of providing them with the best solutions for their transportation needs”, said Andrew O’Brooks, Managing Director of MAN Truck and Bus (M) Sdn Bhd.
Several vehicle handovers have already taken place at the new centre since it commenced operations. Nine TGS 28.440 6X2 prime movers including one with MAN XLion range that comes equipped with MAN Genuine Roof Top Air Conditioner RTX 2000, were recently handed over to Taipanco Sdn Bhd and Shallas Sdn Bhd. Three other units were handed over to Eminent JV Group Sdn Bhd.
Commenting on the new service centre, Choy How Sing, Director of Eminent JV Group Sdn Bhd who is a first time customer said, “I am delighted that the new MAN service centre is so near to where we are and I am confident MAN will be able to provide us with the best service for our vehicles’ needs”.
The Port Klang service centre is headed by branch operations manager, Gopinathan Chellayah and his team who are well trained to provide a comprehensive range of MAN services, including the Mobile24 breakdown service that offers 24/7 support.
Customers can also be assured they can purchase original MAN spare parts and accessories with a spare parts warehouse in the premise. The service centre is opened six days a week from 8.30am till 6pm.