Nissan Kota Baru 3S centre opens

By JAY WONG | 5 August 2020


KUALA LUMPUR: Edaran Tan Chong Motor (ETCM) Sdn Bhd has opened its new Nissan 3S (Sales, Service and Spare parts) centre in Kota Baru, Kelantan.

Operated by Edaran Nuri Sdn Bhd, the 12,260 square-feet facility is located at Lot 6621, KM10, Jalan Pasir Puteh Pasir Tumboh, Kota Baru, Kelantan.

Operating hours from Saturday to Thursday (including public holidays) are from 8.30am to 5.30pm while on Fridays, it is open from 8.30am to 12.30pm and 2.30pm to 5.30pm.

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The new 3S centre sports the Japanese carmaker's latest Nissan Retail Concept (NRC) design cues which includes the brand's iconic "red tablet" signage.

Inside, there is a "Nissan Drive" sales and consultation area, a delivery bay and a showroom floor that can display up to five vehicles.

For added convenience, the facility also possesses a café-styled customer lounge, children's area and even provides free Wi-Fi connectivity.

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Located at the rear of the house are three service bays which can help to service up to 15 vehicles per day.

“The Nissan Retail Concept is our commitment in providing customers with high-quality services and after-sales offerings from the minute they arrive,” said ETCM sales and marketing director Christopher Tan.

In line with government standard operating procedure to curb the spread of the Coronavirus (Covid-19), Nissan showrooms and service centres will practise temperature checks and social distancing for all staff members and customers.

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Nissan staff members are required to wear face masks at all times and face masks as well as gloves and hand sanitizers will be readily available for customers and contactless payments will be encouraged.

Frequent disinfection will be carried out at all showrooms and service centres throughout the day which covers high touch-point areas. This includes customer vehicles (before and after service) as well as display and test drive vehicles

For more information, log on to www.nissan.com.my or contact Nissan Customer Care Centre Hotline at 1800-88-3838.

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