Pos Malaysia now allows car insurance renewal via its app

KUALA LUMPUR: Pos Malaysia Bhd has introduced a new online insurance platform which allows customers to renew their motor vehicle insurance anytime and anywhere through the Pos Malaysia mobile app.

Customers only need to provide their identity card number, car registration number and other required information to receive their insurance premium quote and they will receive the insurance policy via email after completing their payment online, it said in a statement today.

Group head of channel management and customer experience, Azmil Merican, said Pos Malaysia is modernising its retail services, making transactions available both online and over the counters.

"This empowers customers to decide on their preferred options. With Pos Malaysia e-insurance, insurance renewal is made easy, convenient and available at any time.

"Customers can look forward to more services from the Pos Malaysia mobile app that include financing, will-making and remittance."

The Pos Malaysia mobile app can be downloaded from the Google Play Store (Android), Apple App Store (iOS) and Huawei AppGallery while for existing users, they need to update to the latest version of the Pos Mobile App to begin using the e-insurance service.

To date, Pos Malaysia has close to 400,000 active users on both Android and iOS platforms who carry out transactions via the mobile app.