Pro-Net wins award from smart Automobile

SUBANG JAYA: Proton New Energy Technology (Pro-Net) has been honoured with the prestigious "Best Oversea Pioneer Partner" award by smart Automobile, a joint venture between Mercedes-Benz and Geely Holding, at the recent smart Global Forum held in Beijing.

Pro-Net is a wholly-owned subsidiary of Proton, and the distributor of smart vehicles in Malaysia and Thailand.

This accolade underscores Pro-Net's exceptional performance and leadership in the electric vehicle (EV) market.

After a comprehensive evaluation of companies from 22 countries, Pro-Net emerged as the top 3 candidate for this award.

smart Global commended Pro-Net for its outstanding network construction quality, impressive EV market share, and innovative marketing.

With 13 dealerships designed to offer exceptional service, Pro-Net ensures fully comprehensive support for both existing smart #1 owners and future customers of the soon-to-be-launched smart #3.

The dealerships, backed by a strong and premium market background, uphold high standards of service.

Additionally, Pro-Net enhances customer convenience and reliability through its expanding charging network, featuring 36 Charging Bays across 9 states in Malaysia.

This robust infrastructure within smart dealerships solidifies Pro-Net's position as a leader in the industry, providing top-tier support and after-sales service to all EV owners.

smart Automobile recognised Pro-Net's commitment to leveraging technology to redefine the customer experience and promote sustainable mobility.

A standout achievement was the introduction of the Hello smart App, which transformed the way users interact with their smart vehicles.

This seamless digital platform integrates cutting-edge technology into users' daily routines, enhancing convenience and elevating their overall ownership journey.

Notably, the app's integrated charging map provides access to 75% of nationwide charging points, empowering users to plan their journeys with confidence.

Moreover, the inclusion of a vibrant community page within the app allows smart enthusiasts to connect, discover product usage tips, share experiences, and exchange insights, fostering a sense of camaraderie and belonging within the smart community.

Pro-Net's "Go Green, Go smart" campaign incentivizes internal combustion engine (ICE) vehicle owners to make the switch to EVs, aligning with global sustainability efforts.

This initiative not only promotes EV adoption but also educates consumers on the benefits of sustainable transportation solutions.

‘’This award is a testament to the hard work and dedication of our entire team. The journey of smart is not just ours alone; it's also supported by our dedicated network of dealers who share our vision for sustainable mobility and our commitment to providing exceptional service to our customers,’’ said Zhang Qiang, CEO at Pro-Net.