KUALA LUMPUR: Renault cars in Malaysia can now be bought online, and buyers can even test drive the Renault Captur via GoCar, without having to visit a physical showroom.
TC Euro Cars (TCEC), the sole franchise holder of Renault vehicles in Malaysia, has launched its new Renault E-Store and introduced a new ‘Buy a Renault’ and ‘Subscribe’ feature on the the Renault Malaysia website (www.renault.com.my).
The move to e-commerce is a first for the automotive industry.
To celebrate the launch of the new Renault E-Store, TCEC is extending a ‘Buy One, Get One Free’ offer for the first 50 customers who purchase online.
Each of these early bird online customers will receive a free six-month subscription for the Captur.
The subscriptions are transferable within family members.
“We are proud to be an e-commerce first automotive brand. With the new Renault E-Store and more new offerings to come, we believe that we are leading the charge in digitalising the customer journey and at the same time, disrupting the industry,” said Nicholas Tan, chairman of TCEC.
On the Renault Malaysia website (www.renault.com.my), buyers can make the booking fee payment, submit the necessary documents, submit trade-in valuation details, provide bank loan preferences, view the status of their new vehicle, and indicate preference of collection be it from a Renault showroom or delivery to location of choice (at an additional fee).
Customers can also request for test drives at their preferred Renault showroom online.
Specific for the Captur, customers can even arrange for a hassle-free, pressure-free three-hour test drive without an accompanying sales person.
Made available through TCEC’s partnership with GoCar, this unique test drive experience is available at more than 250 locations nationwide.
Meanwhile, using Renault Subscription on the Renault Malaysia website, customers can select their cars, upload their supporting documents, view their application status, submit their payment and security deposit and manage their Subscription monthly payments.
Customers can drive their new Renault vehicles within 14 days from the date of payment.
Also, Switch Plan customers can request and manage their Switch vehicles online.
The Subscription Switch Plan allows users to switch between Renault models, depending on their needs.
