In its first 100 days, smart Malaysia has hosted the smart Tech Insight Day, an event tailored to existing customers to deepen their understanding of their smart #1 and ownership experience.
Covering warranty details, product features, convenient charging ecosystem, and real-life owner stories, this event has set the tone for future engagements aimed at fostering the smart community.
Additionally, customers have found enhanced convenience through the Hello smart App platform, where they can easily access FAQs to get their questions answered swiftly and efficiently.
Zhang Qiang, CEO at smart Malaysia, remarks, "Our progress has been nothing short of remarkable. We've maintained a laser focus on prioritizing our customers' needs, ensuring every interaction with our brand is both memorable and positive."
With a notable increase in our dealer network from 10 operational dealerships in 2023, and soon to be 13, including the forthcoming establishment of the first-ever center in East Malaysia, smart Malaysia continues to expand its reach. The smart #1 BRABUS remains the preferred choice among our customer base, reflecting its enduring appeal and superior performance. Additionally, smart #1 Premium and Pro owners appreciate the simplicity and efficiency for city driving.
With 70% of charging station data already integrated into the Hello smart app, EV owners can expect even broader coverage.
Additionally, the updated app now facilitates debit or credit card payments, allowing owners to pay and charge their vehicles or purchase in-car internet data directly through the app.
Experience Seamless, Worry-Free Ownership with our Dedicated smart Sales Specialist
smart Malaysia has a quirky and whimsical video on Facebook, Instagram, & TikTok that depicts the everyday life of a sales specialist.
From personalized consultations to seamless loan application processes ensuring every customer receives tailored solutions, witness the sales specialists' expertise as they guide customers through charging solutions and provide invaluable assistance during car inspections.
With careful attention to detail, they handle every aspect, from Puspakom inspections to JPJ registrations.
Additionally, the smart Sales Specialist is ready to assist with the personalized delivery of your smart #1 or to your loved ones.
