MUNICH: Turkish electric vehicle (EV) manufacturer Togg has unveiled its AI platform Can.ai, developed in collaboration with Microsoft Türkiye, at the IAA Mobility 2025 in Munich.
Visitors experienced Can.ai in real-life scenarios – an agentic AI that goes beyond traditional voice assistants: it features contextual awareness, operates without a traditional user interface (ZeroTouchUI), makes decisions, and automatically initiates processes.
Can.ai is billed as a digital twin of the Togg Care Team.
The platform has been trained on more than 1,000 documents, extensive FAQ content, and over two million call center records.
It communicates with users in their everyday language – both written and spoken.
Leveraging Natural Language Processing (NLP) and intelligent search algorithms, Can.ai answers customer inquiries within seconds – covering everything from orders and tracking to after-sales services and technical support.
Togg CEO Gürcan Karakaş said, "From the very beginning, artificial intelligence has been the backbone of our new user infrastructure. With Can.ai, we are building an interaction model that not only responds to requests but also understands, anticipates, and acts autonomously."
"This allows us to create a new interaction paradigm with ZeroTouchUI for our users, paving the way toward a new form of mobility. Together with Microsoft Türkiye, we have implemented this architecture on secure and scalable technology. With Can.ai, we are creating an intuitive user experience that goes far beyond traditional mobility and enriches daily life,” he added.
Can.ai does not interact through a traditional user interface, but instead processes multilayered data such as user intention, time, location, vehicle condition, and past behavior.
It provides an AI infrastructure that enables context-aware interaction.
The platform can be deployed across diverse fields – from smart devices to mobile applications, from call centers to enterprise systems.
Its structure goes beyond responding to requests: it shows empathy, learns, makes predictions, and acts proactively in the best interest of users.
At the IAA Mobility 2025, Togg showcased its latest products, designs, and technologies.
In the specially created “Trumore Zone”, visitors tested real-world applications such as intelligent charging route management, voice-controlled vehicle services, as well as media and health services – all seamlessly enabled, free from reliance on a conventional interface.
