PETALING JAYA: Guidelines for motorcycle riders who are booked to deliver parcels and food via online applications have been released by the Transport Ministry.
Minister Datuk Seri Dr Wee Ka Siong said businesses offering motorcycle rider services to deliver food, beverage and parcels will be classified as “p-hailing services”.
In a statement today, he set out the guidelines for p-hailing riders, which are:
> Riders are advised against using inter-state highways to travel further than 10km and must adhere to advisories by the National Security Council (NSC), including avoiding red zones. It is compulsory for riders to use only gazetted motorcycle lanes, where possible, while wearing clearly visible attire.
> All riders must carry with them at all times authorisation letters from their employers or the relevant local authority.
> All p-hailing riders must download and register themselves under the mySejahtera app, which is by the National Security Council (NSC), as further validation for enforcement personnel. (More information can be obtained at mysejahtera.malaysia.gov.my)
> Operating hours for riders are limited between 8am to 8pm every day under the movement control order (MCO). Other operating hours and permitted delivery items are subject to zonal restrictions and regulations stipulated by the NSC.
> All operators and riders must use proper social distancing and contactless transaction practices. These include wearing face masks, using hand sanitisers and frequently washing hands after making each delivery.
> Riders are to sanitise their delivery boxes daily according to guidelines by the Health Ministry.
> If an employee is found to be infected with Covid-19, the employer must fully assist the Health Ministry to manage the employee and carry out contact tracing.
> For p-hailing services registered with a local authority, any rider that contracts Covid-19 or shows symptoms must immediately take the necessary steps to self-isolate and cease to provide delivery services.
> All businesses must ensure that their riders have the appropriate insurance coverage, with their motorcycles in safe working condition.
> All riders must be at least 18 years of age, possess a valid driver’s licence and not blacklisted by the Road Transport Department (RTD) or Royal Malaysian Police.
> All riders must adhere to general traffic regulations, such as by wearing motorcycle helmets. Boxes carried by p-hailing motorcycle riders must also adhere to dimensions and usage as prescribed by the RTD.
Dr Wee expressed hope that with these guidelines, Malaysians “will be assured that their food and parcel deliveries will be safe and hygienic without risk of contamination during the current pandemic situation”.
For further information, members of the public can contact the Ministry via email at aduan@mot.gov.my, WhatsApp to 019-290 7723, hotline at 1-800-88-7723 (from 8am to 8pm) or visit cccovid19.mot.gov.my.
