KUANTAN: UD Trucks has opened a new 2S centre in Kuantan, together with its sole distributor partner Tan Chong Industrial Equipment Sdn Bhd (TCIE).
Located on a 1.3-acre site at Lot 33021 in Kawasan Perindustrian Semambu, the new centre offers enhanced facilities, greater capacity and comprehensive aftersales support.
The facility is managed by TC Trucks After Sales Sdn Bhd (TCTAS), a sister company of TCIE.
It replaces the older one, formerly located in the vicinity which has outrun its capacity, as a result of UD Trucks’ growing customer base in the east coast region.
UD Trucks region director for Southeast Asia and East Asia Keiichiro Ochiai said, “The opening of our larger 2S centre in Kuantan marks another significant milestone, in our commitment to delivering industry-leading commercial vehicles and quality services."
"The new facility strengthens our ability to serve customers, keep their operations running efficiently and reinforce UD Trucks as a trusted choice in the market.”
TCIE chief operating officer Loh Thim Choy shared, “The new 2S centre enables us to provide stronger support to all our existing and new customers alike.”
“We built this facility with the customers in mind, to offer them greater accessibility and commercial connectivity, and better workshop capabilities. We are committed to being a reliable partner to our customers beyond the initial truck purchase,” he added.
The new 2S centre features eight spacious drive-through workshop bays, ample truck parking and comprehensive diagnostic, service and repair equipment to support faster turnaround and improved vehicle uptime.
Designed with sustainability in mind, the facility incorporates proper chemical fluid and waste management, while enhanced amenities including a prayer room, rest lounge and refreshment corner provide greater comfort for drivers.
In conjunction with the opening celebration of the new centre, UD Trucks and TCIE recently held a truck handover ceremony for Len Fatt Machineries Sdn Bhd which received one unit of UD Trucks Kuzer SKE model with a cargo crane.
