JOHOR BARU: Hino Motors Sales (Malaysia) Sdn Bhd (HMSM) has officially launched its new 3S (Sales, Service, and Spare Parts) centre by completing its fully upgraded renovation this year.
Through a strong partnership with Auto Skyline Sdn Bhd, an established Hino authorised dealer, the 3S operation is a one-stop solution centre in meeting its customers’ needs.
Auto Skyline was appointed as Hino 1S (Sales) centre in April 2002 and it has been endeavouring in coachbuilder industry since 1990.
Strategically located in the Tebrau industrial hub in Johor Baru, the 8,160-sq ft centre is expected to build on Hino’s efforts to deliver the brand’s vision to the market and bolster customer confidence.
The centre comes with four service bays with a refreshment area, free Wi-Fi connection and television in its air-conditioned customer lounge.
HMSM to-date has established up to 35 Hino authorised 3S centres throughout the country that conformed to the company’s new standard and corporate image.
HMSM managing director Atsushi Uchiyama said, “We appointed Auto Skyline as Hino authorized 3S centre to offer a one-stop solution under one roof to our customers.
"One-stop solution centre is known as customer-centric main angle in our industry and this will enhance the confidence of our customers from the point of deciding to purchase a Hino. With the full range of service under one roof, we aim to enhance customer service and excellent experience of owning a Hino vehicle.”
“As a reliable business partner, customers remain at the heart of everything we do, and this 3S centre is convenient for the customer from making inquiries about the latest Hino models to purchasing one and getting all the required after-sales services,” he added.
Auto Skyline managing director Beck Kuang Chiaw said, "With the growth of our business, we find that it is imperative to offer a one-stop solution under one roof to our customers.
"The decision to upgrade is based on the confidence in the future and potential of Hino in Malaysia, especially in Johor state.
“I strongly believe that Hino products with its QDR of quality, durability, and reliability will continuously be trusted by our customers and be chosen to contribute to their business," he said.
The 3S centre is located on PLO 178, Jalan Angkasa Mas 6, Kawasan Perindustrian Tebrau 2, Johor Baru.
It is open Mondays to Saturdays from 9am to 6pm.
For inquiries, call tel: 07 355 3433 or fax 07-355 8433.