Stellantis Malaysia launches one-stop call centre

By CARSIFU | 29 February 2024


KUALA LUMPUR: Effective March 1, Stellantis Malaysia National Sales Company (Stellantis Malaysia) will open a one-stop call centre for Peugeot, DS and Citroën vehicles in the country.

This is part of Stellantis’ transition to having Stellantis Malaysia as the entity managing the sales distribution and ownership experience of its vehicles, and to deliver seamless customer care during this transition.

The call centre will offer a centralised customer support service for both sales and aftersales related inquiries and assistance, as well as address any complaints.

READ MORE: Bermaz Auto Alliance quits Peugeot, DS and Citroen businesses

Peugeot, DS and Citroen vehicle owners can contact the call centre via:

> Toll-Free Number: 1800-18-STLA (7852)
> Email: customersupport.my@stellantis.com

Operating hours for the call centre will be from Mondays to Sundays, 8:45am to 5:45pm.

Additionally, Stellantis Malaysia will provide 24 hours support for accident and breakdown cases to ensure continuous assistance when needed.

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